All Services
Clinics we offer at our GP surgery
We provide a range of services and clinics.
The clinics and services provided are of the following:
- Child Immunisations
- Blood Tests
- ECG
- Travel Vaccinations
- 24hr Blood Pressure Monitor
- Cervical Screening (usually performed by female nurse)
Click on here for more information
Annual Checks are as follows:
- Diabetics (as well as pre-diabetics)
- Asthmatics
- Frail Patients
- Learning difficulties
- Mental health
- Other Chronic diseases
Unpaid Carers Support
Get support if you’re someone who cares for a relative or friend.
Bereavement Services
Coping with bereavement and grief.
NHS Talking Therapies (formerly IAPT) self referral
NHS talking therapies, for anxiety and depression is provided by West London NHS Trust and offer evidence-based therapies for people over 18 who have a GP or live in the London Borough of Hounslow.
They can help you with common problems like stress, anxiety and depression. It could be that you’re feeling low, having trouble sleeping, or feeling frightened. These are all things that they can help with.
They offer a range of treatments either online, over the telephone, web-based or in person. There are also a number of different formats such as groups, workshops, couples therapy or individual therapy. They aim to provide individuals with a choice of time, day and location suited to the needs of the individual in a timely manner.
How to access this service
You can ask for a referral from your GP or any other health or social care professional. They will fill in a form explaining how you are feeling.
You can also refer yourself online. You can find out how to refer yourself and more information about the service here https://www.westlondon.nhs.uk/our-services/adult/iapt/iapt-hounslow.
Get test results
General Information about Test Results
When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.
Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.
There are different ways you can access the results of tests that have been done at our GP surgery.
- You can use your Patient Access account and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help at any time from 8:30am to 6pm.
- You can telephone the practice by 02086301058
Please note that the results of tests carried out during hospital visits are not normally sent to the practice.
On average takes 7 days for results to come. Your doctor will only contact you in cases where urgent medical action is required otherwise, it is the patient’s responsibility to check test results with is available on NHS APP or by calling the surgery.
Why have I been asked to have a repeat test?
If a doctor asks you to have a repeat test, it is usually because:
- The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
- The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.
Get a sick note for work
The NHS provides sickness certification only after seven continuous days of illness. If you need a sick note to cover this period of sickness you should complete a Self-Certification (SC2) form which is available from your employer or on the HMRC website.
Online Services
If you are registered with our GP surgery, you can access some health services online. This means you can do some tasks when it is better for you and avoid telephoning the practice.
You can do things like:
- Order repeat prescriptions
- See parts of your health record, including information about medicines, vaccinations and test results
- See communications between your GP surgery and other services, such as hospitals
- Book, check or cancel appointments with a GP, nurse or other healthcare professional
- Send us a query or request a sick note
Below are some of the main online services we use in our GP surgery:
NHS App
You can find out more about the NHS App, how to download it and get support here (https://www.nhs.uk/nhs-app/).
You’ll need to provide extra proof of who you are to get full access to your NHS account.
Once you have full access, you can:
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- view your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
- get your NHS COVID Pass – view and download your COVID Pass for travel abroad. There are also other ways to get your NHS COVID Pass
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning
- view your NHS number – find out what your NHS number is
Quote / Testimonial: For more information go to www.nhs.uk/nhsapp.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Your NHS Login
Your NHS account allows you to access your services through the NHS App or website. It also allows you to access authorised apps such as Airmid and PATCHS.
To have an NHS account, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.
You can find out more about how to set up your NHS login, you can visit the NHS website: How to set up NHS login
You may find it easier to have an app on your phone to access your account but you don’t have to. If you prefer, you can access your NHS account online: Log in – NHS App Online (service.nhs.uk)
PATCHS
To help manage online requests from patients, we use PATCHS.
This is an online form where you can tell us what you need help with by answering a few simple questions. You can use PATCHS to contact us about a health query or concern, or to ask for help with an administration query related to your health. If you already have your NHS Login, you will be able to log in to PATCHS using that. If not, you can register through the link below.
PATCHS is a way to access your GP practice Online but like all appointments there are a limited number per day. Once these appointments are filled PATCHS will be closed until the next day.
Step 1
Step 2
Step 3
Step 4
You can register for PATCHS via your registered branch practice website. You’ll be asked to enter your email address and set a password.
Once you have registered, you can access PATCHS by clicking the link on your registered branch practice website or opening the PATCHS app on your smartphone. Login by entering your registered email address & password.
Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
Your answers are sent to your GP who responds as quickly as possible. Initial responses may be via online message or phone, with face-to-face or video consultation appointments scheduled if necessary.
Patient Access
Patient Access allows patients or someone acting on behalf of the patient to proactively manage their care. The online services available include the ability to view an online Electronic Medical Record (EMR) as well as booking appointments and managing medication.
Patient Access is available as an online service if you prefer to use a computer. If you prefer to use an App on your tablet or smartphone, you can find information on the Airmid app.
Patient Access
Non-urgent advice: Having Problems?
You can get
support and find
some Frequently
Asked Questions
about Patient Access below.
Non-urgent advice: Having Problems?
Antenatal Self-referral
Antenatal care is the care you get from health professionals during your pregnancy. It’s sometimes called pregnancy care or maternity care. You’ll be offered appointments with a midwife, or sometimes a doctor who specialises in pregnancy and birth (an obstetrician).
You should start your antenatal care as soon as possible once you know you’re pregnant.
In London you can choose where you have your antenatal care, this will probably be your local hospital. You can self-refer directly, or if you prefer you can ask your GP.
If you already know the hospital you want your care from, you’ll find information on their website about how to self-refer. Otherwise, you can visit the My Health London website and search for hospitals in your chosen area of London.